EFQM Excellence Awards

EUSKALIT-Advanced Management is a private, not-for-profit organization. Our mission is to promote the application of the advanced management elements throughout basque organizations, with the end goal of contributing tothe competitiveness and sustainable development of the Basque Country.

Since 1992 we have actively disseminated and provided training in Business Excellence in industrial and service sector companies, education centres, not-for-profit organizations, consultancies, public administration andhealth centres. We also manage and administer the Advanced Management Model based Excellence Awards in the Basque Country, the Advanced Management Award.

The hallmark of truly excellent organizations is their ability to achieve and maintain outstanding results in all their management areas. Whilst achieving these results is, in itself, a difficult task, maintaining them in a world of increasing global competition, technological innovation, continuous change in production processes, economic and social instability and ever-changing customer demands represents an even greater challenge.

EUSKALIT was founded to take up this challenge, to offer Basque Country organizations our help and support in improving their management to deliver standards of Excellence.

EUSKALIT has four main activity areas: Dissemination of the culture of Advanced Management, Training, Support for Action and External Assessment.

In each of these areas, we work with different types of organizations, including industrial and service sector companies, education centres, not-for-profit organizations, consultancies, public administration and health centres, thus proving that Excellence as a management philosophy covers all those activity sectors where people are the essential factor in delivering the organization's goals and meeting the needs of customers, employees, shareholders and society alike.

The progressive increase in the membership of the EUSKALIT Assessors Club clearly reveals the degree of commitment to an Excellence culture in the Basque Country.

The EUSKALIT Assessors' Club has grown exponentially over the years along with the demand for external assessment. Every activity sector, both public and private, is represented in the Club.

Every year, EUSKALIT organizes and conducts refresher training courses to update our assessors' knowledge on the changes of the Advanced Management Model and the assessment process itself.

Every year, the Basque Government formally recognizes the best Basque Country organizations. EUSKALIT manages the external assessment process conducted on very similar lines to that of the EFQM. To ensure a certain prior level of management performance, candidate organizations must comply with minimum requirements.

All this is made possible by the time given and effort made, on an altruistic basis, by the members of the Assessors' Club in conducting external assessment.

Since 1997, Basque organizations have achieved the following results in the EFQM Excellence Award: